When should I book my date?
There is really no set answer to this question. Many factors affect Soundmaster Entertainment's availability, such as event date, time of the event (afternoon or evening), and on what day of the week your event falls. The general rule is - the sooner the better. At times, Soundmaster Entertainment books events as far as two years in advance, with weddings generally booked anywhere from 6 months to 18 months in advance. At other times, you may be able to book with much less notice, however we don't recommend waiting too long. The further in advance you attempt to book your event, the more likely we will be available.
Can I see a Soundmaster DeeJay perform?
Yes. There are two ways to see a Soundmaster DeeJay performance. We can schedule a private video presentation for you, which is very convenient, since you can see all of the key portions of a Soundmaster DeeJay performance in about 15 minutes. You will also have the undivided attention of staff member to answer all of your questions. We can also arrange for you to see a live Soundmaster DeeJay performance, as our performance schedule permits.
How do I hold my date and "book" with a Soundmaster DeeJay
To permanently hold or "book" a performance date, a client must sign and return an Entertainment Contract to Soundmaster Entertainment. The contract must be accompanied by a deposit, in the amount indicated on the contract. This written agreement details all of the pertinent information regarding the event.
When is the final balance due?
Affair balances can be paid by personal check any time up to 15 days prior to the event date. Certified checks, money orders and/or cash payments of the balance due will be accepted up to the start of the event. We will also accommodate any clients who prefer to make several payments over the time period leading up to their event. In this case, we credit your account balance for any payments received and issue you a receipt for such payments.
What does the fee you quoted me include?
This varies, however all of our packages include a complete professional sound system, several hours (based on your agreement) of continuous DJ entertainment and a qualified and knowledgeable entertainer to operate the equipment. The “Soundmaster” DeeJay will handle all necessary announcements and will interact with you and your guests in order to create a great party.
Are you insured?
SoundMaster Entertainment is fully insured. We carry a 2 million dollar liability policy, as well as over $100,000 in crime plus equipment insurance.
What does a Soundmaster DeeJay wear?
A Soundmaster DeeJay will come dressed in the dress of the occasion. From casual to full black tuxedo with white shirt, vest and tie/studs or button covers, we match our dress with your needs. All clothing is well maintained, neatly cleaned and pressed. The performers are well groomed and proffessional at all events.
Does a Soundmaster DeeJay take breaks?
Only when necessary for bathroom calls. Our entertainment packages are for a continual period of time. Whether your affair is for 3, 4, 5 or 6 hours, “Soundmaster” performers are prepared to entertain you and your guests, without any delays, interruptions or breaks.
What kinds of music do you play?
Soundmaster DeeJays have over 4,000 songs ranging from country, Motown, disco, rock, Top 40 dance, ethnic and R & B. For a small sample, see the Top 250, a list of the current 250 songs most requested by our clients and their guests or the SoundMaster Entertainment school dance pick hits list, a list of the most popular school dance songs.
How is the music picked? (Karaoke Events)
Music selection is by REQUEST SLIP submitted by those in attendance. The singing/performing rotation is on a first come, first served basis.
How many songs will be played?
This varies, since song and event lengths vary. The average song is 3 ½ minutes in length. That translates into 17 songs per hour, 68 songs in four hours and 85 songs in five hours.
When do we go through all of the details?
Final planning is generally handled 2-3 weeks prior to the event date.
When does a Soundmaster DeeJay arrive at the event?
Typically, a Soundmaster DeeJay will arrive at least one hour prior to the start time of the event. If additional lighting packages are booked, the arrival time may be extended to 90 minutes.
What type of equipment does a Soundmaster DeeJay use?
Quality is top priority for SoundMaster Entertainment, from our performances to the equipment that we use. For that reason, we use only top quality, professional DJ equipment, including 100% digital CD technology.
What happens if the equipment breaks?
SoundMaster Entertainment uses top quality equipment, which is maintained according to our strict maintenance schedule. For this reason, it is highly unlikely that anything would break or fail to operate properly. However, all Soundmaster DeeJays carry backup equipment to each performance. In the unlikely event there is a problem, the backup or replacement equipment can be in place in a matter of seconds, normally without the client even realizing there was a "problem".
What about optional lighting?
Lighting effects are a great way to add additional energy, excitement and ambiance to any event. From the classic mirror ball effect and multi-colored, high-energy effects that react and chase to the music to laser and computer-controlled intelligent lights, SoundMaster Entertainment can customize a light show to enhance your entertainment experience. Feel free to call for further details and pricing.
Is a Soundmaster DeeJay available if we decide to extend our party?
SoundmMaster Entertainment guarantees availability for time extensions (overtime) for all affairs with a start time of 3 PM or later. Overtime for events beginning prior to 3 PM may be available but will be subject to SoundMaster's and the event venue's scheduling constraints.
Why are some Djs/KJs so cheap?
In many industries, there are requirements or certifications that business must meet before servicing customers. The reason for this is to protect the consumer and ensure that the business is being operated legally and in a safe manner. Unfortunately, there are no such standards to guarantee a professional DJ/KJ. Full-time, professional companies, like SoundMaster Entertainment, take steps to ensure their long-term success as well as the well being of their clients. For example, a true professional DJ/KJ will have liability insurance and equipment insurance to safeguard against any unforeseen circumstances. True pros will also carry backup equipment to every event in case of an equipment breakdown. In most cases, the cheap (or bottom-feeder) DJ/KJ either doesn't care enough about their clients or is financially unable to provide their clients the same assurance and protections. In many cases, the adage "You get what you pay for" still applies.
